Useful information
Purchases & downloads.
Last updated: 29 September 2026.
The seller
The seller is Ellen O’Brien, trading as Profe Ellen, Capel Place, Edward Street, Tralee, Co. Kerry, V92 PW20, Ireland.
For resource or download questions, email [email protected]. Please include the resource name and, after purchase, your order reference. Never send card details.
Price and delivery
Prices are in euro and each product page shows its current price or marks the resource as free. Paid prices include applicable taxes. Payhip shows any amount due before you complete checkout. These are digital downloads; no physical item will be posted.
Your contract is with Ellen O’Brien, trading as Profe Ellen. Payhip provides checkout, order emails and download delivery; Stripe processes payments for paid orders. After checkout, Payhip provides a download page and emails a download link. Free downloads require an email address but no payment details. Check your email address before completing checkout and contact Ellen if your files do not arrive.
You need an internet connection to download. The booklets are PDFs; the worksheets and verb handout are editable Word documents; and the available presentations are PowerPoint files. Product pages describe page or slide counts, suitability, contents and any external music or research access needed. Audio files or separate answer keys are not included unless expressly stated on that product page.
Cancellation, problems and refunds
If you buy as a consumer, you generally have 14 days from entering the contract to cancel without giving a reason. Digital delivery alone does not remove that right. Profe Ellen does not rely on a waiver of your statutory cancellation right. This does not create an additional money-back guarantee or limit any longer period that applies by law.
To cancel, send a clear statement to [email protected] or write to Ellen at the address above before the cancellation deadline. Include your name, order date and order reference if available. You do not have to use a particular form.
Refunds for a valid cancellation are processed through the original payment method, normally within a few working days. After cancellation, stop using the resource and delete your copies.
If a file is missing, faulty or not as described, contact Ellen with your order reference and a description of the problem. Ellen will investigate and provide the remedy required by law, which may include supplying or correcting the file, a price reduction or a refund. These rights are separate from change-of-mind cancellation and are not restricted to 14 days.
These terms do not exclude mandatory consumer rights. Irish law applies.
Classroom use
Each free download or purchase is intended for one teacher and their own classes. Read the classroom licence. Department-wide sharing and resale are not included.